VoIP Business Services is the services offered to businesses that involve phone systems and voice over IP (VOIP). These services allow businesses to communicate with their clients through an Internet connection. VoIP is a form of voice communication over IP using broadband Internet. The service provider uses an existing broadband Internet connection to transmit voice signals over the network to the end-user. Businesses need to sign up with a VoIP service provider in order to use this service.
Many people ask what is the difference between a hosted business phone service and a VoIP business services provider. Hosted service providers are those companies that provide Internet connectivity via a data center. Customers simply sign up with the host and then can use their own broadband Internet connection to make local, long distance or international calls. Many people like these types of plans because there is no hardware or software to install and maintenance is easy.
There are many advantages of a hosted VoIP business services system.
The biggest benefit is low monthly fees. For this reason many businesses that do not require a full-time IT staff use hosted voip systems. Also, these types of services offer a lot of flexibility and cost savings. Some people may be hesitant to use a VoIP system because it is different than traditional phones.
The biggest advantage of VoIP business services is voice quality. Many customers have commented that they cannot hear the person on the other end of the phone if the voice quality is not top notch. The quality of voice is greatly improved when an Internet connection is used for the voice transmission. If the connection is slow, the voice will also be affected.
Another advantage of VoIP business services is that it can eliminate a lot of office phone expenses.
Companies that use a VoIP system will only need to pay for the calls that were made and received. This is especially helpful for small companies who may not have a lot of money to spare for their office phone system. A VoIP business phone system is very affordable and can save a company thousands of dollars in the long run.
An important advantage of VoIP services is the fact that it offers many additional features over traditional analog phones. VoIP allows users to make and receive calls using a computer. This is referred to as multi-tasking. By using VoIP providers many tasks such as receiving and sending email is made easier.
One feature that a few VoIP service providers offer is the ability to incorporate voicemail into the calling plan. With a traditional phone plan, the voice customer has to leave a message in order to speak with an operator. VoIP service providers include a VoIP phone service and a VoIP voice mail box. Instead of having to dial an 800 number, which may be a longer than desired walk away call, VoIP users can simply dial a specific VoIP number and then select a pre-written message from a preset menu. In addition, some providers integrate their VoIP service with auto attendant services.
- Some VoIP services also offer video conferencing.
- This feature allows a group of people to get together to view the same video. The video can be teleconference facilitated as well.
- This type of conferencing is often used by companies on a smaller scale and is especially useful for individuals who do not have access to a computer or other tools that may be required for advanced call conferencing.
- These types of voice services are great for businesses that need to connect with clients and/or customers on a regular basis.